Terms and Conditions

Validity: Must redeem within two month of buying the course.

Course content available for 12 months from purchasing/registration date.

Purchase: Limit 1 per person. May buy 1 additional as a gift.

No refunds or cancellation once you access the course.

Requirements: Internet connection required. Video course runs on computer or on hand held device.

Exam fees is not included.

No software included.

Course log-in details and instructions will be emailed to you within three working days of redemption or buying your course.

Technical support available 24/5 via email, telephone.

User ID Password.You must take care to keep your password confidential. You will be responsible for all activities that occur under your user name and password.
You must not allow anyone else to use your user name and password. We reserve the right to require you to change your user name and password if we believe that they are no longer secure.

We will never email you or ask you on the phone for your password. If anyone asks you for your password you must inform us.You will get access to your course within 3 working days once you have enrolled and completed payment.

Access to Website
We always continually improve & upgrade our courses and security and there might be an occasion where you might be unable to access your course. Please be assured that this time will be kept to a minimum and is in the interest of our students/learners. London School of Public Relations and Marketing strive constantly to provide our students with the up to date courses.

Security & Credit / Debit cards

Please note credit / debit card numbers are not stored on any of our computer system. All payment transaction are completed on the secure Paypal site which is an ebay company.

Complaint Resolution 

We only run courses which our inhouse trainers have years of practical experience. In the event you are still dissatisfied, your case will be referred to the respective course leader and at this point final and absolute decision will be made to address your complaint.

Voucher Customers 

Every vouchers have a set limited redemption date (agreed with the voucher supplier & London School of Public Relations and Marketing). These vouchers once expired have no value. Should you hold an expired voucher we advise you to kindly speak to the external source from which you have bought your voucher originally.